• Services
    • Transformation Consultants
    • Safety Consultants
    • Leadership and Organizational Performance
    • Major Capital Projects
    • High Integrity Turnarounds™
    • The School of Coaching
  • Impact
    • What Clients Say
    • Client Results
  • Insights
    • Articles, Blogs & Poetry
    • Press Releases
    • Events
    • Transformation Talks Podcast
  • People
    • Global Leadership Team and Partners
    • Partners
    • Managing Consultants
    • Board of Directors
    • Founders
  • About Us
    • Our History
    • Our Vision
    • Our Perspective
  • Careers
  • Contact Us
  • Let's Talk

What leaders get wrong about emotional intelligence (and 3 ways to improve it)

Published by Chloe Handley at October 24, 2019
JMJ Associates Logo
Latest News
  • From the Web

What leaders get wrong about emotional intelligence (and 3 ways to improve it)

Latest Blogs

Oct 24, 2019


The concept of emotional intelligence took a foothold in the 1990s and is considered one of the top skillsets among leaders today. Using emotional intelligence accurately, leaders thrive. Without it, they fail. Communication can suffer and productivity takes a hit. This is the era of emotional intelligence: use it or lose it.

Emotional intelligence is measured by the EQ (emotional quotient). Employee EQ can be enhanced in work cultures that are fostered and led by emotionally intelligent leaders. It's not just emotional sense, employers have a strong financial incentive to hire emotionally intelligent leaders. According to recent research, emotionally intelligent managers within the hospitality industry caused a 22% boost to their annual profit growth over a yearly industry average of just 15%. These numbers are trending across construction, oil and gas, megaprojects, healthcare, and multiple other industries. EQ is a multi-purpose measurement. Employees feel more inspired and teams are stronger.

So what is it that leaders can get so wrong when it comes to emotional intelligence?

While employers may understand the benefits of emotional intelligence in the workplace, they may still be hesitant to embrace it fully. They may feel that EQ something that we are simply born with and requires no further development. On the other hand, that attitude can lead to frustration when a manager doesn't feel like their emotional intelligence is up to the task. The truth is that like any muscle, your brain's emotional intelligence must be worked out and trained to operate at maximum capacity.

The following are three simple steps anyone can use to boost aspects of their emotional intelligence and raise their EQ. Ready?

1. BOOST YOUR SELF-AWARENESS

It's impossible to connect with someone else or support the EQ of your staff if you are not self-aware, to begin with. It's like the old safety lesson of inflating your oxygen mask before you can help anyone else. Get in tune with your emotional state and isolate any experience that causes your emotions to rise and fall. You can actively measure the distance between an emotional stimulus and your response to it. This is a keystone practice in the development of emotional intelligence for leaders.

2. BE AWARE OF OTHERS

If the first step, self-awareness, encourages you to react to situations in a more emotionally intelligent way, the second step, social awareness, turns your focus outward to your employees. Workers need space to process new information and take in the lessons you are sharing. Being aware of what others need to process this information is the second crucial step of emotional intelligent safety training.

3. GET AHEAD OF THE GAME WHEN CONNECTING WITH WORKERS

This is the final and perhaps most critical step in developing a leader's emotional intelligence. At this point, you are both self-aware and aware of the emotional needs of others. Now is the time to start connecting and utilizing these new skills. What is your old approach to addressing conflict? Can this be improved upon with your new understanding of EQ? We have two ears for a reason. Listen with your whole mind when talking with a team member. Raise their EQ and their psychological safety by encouraging them to express their feelings openly. Trust can thrive in this environment.

Read the source article at Fast Company



We are living in an era of emotional intelligence. Since the concept’s inception in the 1990s , it has become a sought-after skill among managers today.

Emotional intelligence is also a crucial part of leadership. Organizations often succeed because they have emotionally intelligent leaders who can create work environments that enhance employee EQ (“emotional quotient,” or how emotional intelligence is measured).

According to one study, restaurants with emotionally intelligent managers experienced a 22% annual profit growth versus the yearly average of 15%. Emotional intelligence also helps leaders gain trust and credibility from their followers when leading organizations through change. The Yale Center for Emotional Intelligence found supervisors with high EQ make workers feel “50 percent more inspired” than those with low EQ.

Read the source article at Fast Company


View All Client Results

Capital Projects Client Results
DSME Completes TCO FGP WPMP Fabrication Safely and ahead of Schedule for the Tengizchevroil Expansion Project
DSME Completes
Client Results Manufacturing
Global Manufacturing Corporation Reduces Quality Defects and Improves Bottom-Line Performance
One of the worl
DSHI Fabrication Yards in Korea Builds Strong Safety Culture on TCO FGP Major Capital Project
Client Results Safety
DSHI Fabrication Yards in Korea Builds Strong Safety Culture on TCO FGP Major Capital Project
At Korean fabri
Japanese Engineering & Construction Corporat Achieves Breakthrough Improvement in Safety Performance
Client Results Safety
Japanese Engineering & Construction Corporation Achieves Breakthrough Improvement in Safety Performance
The JGC Corpora
Russian Petroleum Operations Company Achieves a Shift in its Health and Safety Culture
Client Results Safety
Russian Petroleum Operations Company Achieves a Shift in its Health and Safety Culture in 9 Months
SPD had been wo



From the Web

Your Coronavirus Questions, Answered by Experts
Coronavirus From the web
Your Coronavirus Questions, Answered by Experts.
With the coronavirus sending us all indo
coronavirus
From the web
Working from home because of coronavirus? Be careful what you download to keep cybersafe
Welcome to the new normal: working from
Increase engagement through communication
From the web
Increase engagement through communication
Safety training sessions and conducting
The concept of emotional intelligence took a foothold in the 1990s and is considered one of the top skillsets among leaders today. Using emotional intelligence accurately, leaders thrive. Without it, they fail. Communication can suffer and productivity takes a hit. This is the era of emotional intelligence: use it or lose it.

  • Author
Chloe Handley
Chloe Handley Administrator
Chloe Handley has progressed to Global Senior Marketing and Communications Specialist since joining JMJ in 2011. Chloé’s experience spans both agency and in-house; working with brands such as Sodexo, Rics, Neopost, Harley Medical Group, Lancashire Constabulary, Wyeth Pharmaceuticals and Coca-Cola. Her experience spans lead generation through digital design and marketing, brand narrative and consistent business and client-focused targeted marketing communications. Chloé’s responsible for managing brand development and marketing and communication strategies across JMJ, helping to drive growth and maintain JMJ’s market lead position. She works with internal teams to develop tailored marketing plans across a range of communications channels – in line with JMJ’s business development objectives.
follow me
JMJ
  • Corporate Headquarters
    Arboretum Plaza One
    9442 N. Capital of Texas Highway, Suite 450,
    Austin, Texas 78759
  • +1 (512) 795-0795
  • Email Us

Services

  • Transformation Consultants
  • Safety Consultants
  • Leadership and Organizational Performance
  • Major Capital Projects
  • High Integrity Turnarounds™
  • The School of Coaching

Locations

  • Americas Office – Austin
  • APAC Office – Singapore
  • EMEA Office – London
  • Middle East Office – Doha
  • Kazakhstan Office – Atyrau
  • South Korea Office – Seoul
  • Australia Office – Perth

Connect

  • linkedin
  • facebook
  • twitter
  • Youtube
Privacy | Terms of Use | Trademarks | Accessibility | Cookie Policy | Feedback | Site Map |

© 2020 JMJ Associates LLP. All rights reserved. Republication or redistribution of JMJ Associates content or logo, including by framing or similar means, is prohibited without the prior written consent of JMJ Associates.

    Start Unlocking Human Performance


    Arrange a call with one of our consultants today. Please complete your details below:

    • This field is for validation purposes and should be left unchanged.
    This site uses cookies to provide you with a more personalised service. By using this site you agree to our use of cookies. Please read our cookie policy for more information on the cookies we use and how to delete or block them.Accept Read More
    Privacy & Cookies Policy

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
    Necessary
    Always Enabled

    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

    Non-necessary

    Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

    SAVE & ACCEPT